Food and Beverage: The Way Forward The world of food and beverage is an ever-changing one, where stand-alone restaurants fight brutal competition to survive. While some of these restaurants succumb to the rivalry, hotel restaurants have perfected the art of staying...
Hotel Product Adaptations and Impact on Operations in the post-COVID-19 Era In our 25 years of hospitality consulting, we had never thought we would see a period quite so transformative for hotels. The next few years will witness a much greater push in terms of how...
Talent Management, Engagement and Compensation Today, as the world has come to a standstill, everything has changed. The only thing, however, that hasn’t altered is the need to create an environment that offers hope, trust and transparency. It has become even...
Road to Recovery Through Revenue Management The Covid-19 crisis has brought the Travel & Tourism sector to a gruelling halt. The resulting global lockdown has pushed hotels to deal with unprecedented changes in demand and capacity and forced many properties to...
How Will Hotels Turn Profitable Again? In times of crisis, it’s wonderful what the imagination will do. – Ruskin Bond The onset of COVID-19 is the mega crisis of our lifetime. For the hospitality sector, it is an Armageddon event threatening to wipe out the good, the...
The Cost of Closure – India’s Hotel Industry India is under a nationwide lockdown for 21-days, at least. What no natural calamities, dreaded wars, socio-economic and geo-political crises could do in centuries of civilization, COVID-19 has done in just a...