by Gautam Tyagi | Jan 31, 2018 | Hotel Operations
“In the world of Internet Customer Service, it’s important to remember your competitor is only one click away.” – Doug Warne T hink about the brands you use often; are they the same brands that you were using five years ago? Odds are that they have changed, and...
by Natwar Nagar | Jan 31, 2018 | Executive Search, Hotel Operations, Travel & Tourism
T he Indian hospitality industry is undergoing a major transformation; it is expected to witness a new era in leadership and growth along with a rapid change in processes. Some important trends that will shape the coming years are as follows: Leadership changes are...
by Achin Khanna | Jan 16, 2018 | Hotel Development, Hotel Operations, Strategic Advisory, Travel & Tourism
F our walls, a Bed, Television, In-room Décor and a Bathroom! A recurring lament and blame on the hospitality sector has been that its proponents have done little to reinvent the sector’s core offering. Ever since the concept of letting rooms came into play, room...
by Manav Thadani | Sep 19, 2017 | Hotel Operations
The Need for a Hotel Volatility Index Hotel Volatility Index It’s been 20 years since we’ve been tracking the Indian hospitality market. The fact that the branded supply side has grown over six times during this period from 18,000 hotel rooms to 1,20,000...
by Manav Thadani | Aug 16, 2017 | Hotel Operations
Elevation through Innovation: Why Hotelivate? Hotelivate: As an entrepreneur, one needs to learn to adapt and innovate fairly quickly. Twenty years is a long time and I have had the good fortune to be able to experiment with and establish several new services and...